Our return policy
We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return the item within 14 days of receiving it, provided it is unused, in its original packaging, and accompanied by the original receipt or proof of purchase.
Read the full return policy here.
Frequently Asked Questions
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track the status of your order on our website or through the delivery carrier's website.
Yes, we offer international shipping to several countries. During the checkout process, you will be able to select your country for delivery. Please note that international shipping may incur additional charges and longer delivery times.
We accept various payment methods, including credit/debit cards (Visa, Mastercard, AmericanExpress), PayPal, and bank transfers. You can choose your preferred payment option during the checkout process
If an item is currently out of stock, you can join the waiting list or sign up for email notifications. We will
inform you as soon as the item is back in stock, and you can place your order.
We aim to process and ship orders as quickly as possible. If you wish to cancel or modify your order, please contact our customer support team immediately. We will do our best to accommodate your request, but please note that once an order is processed, changes may not be possible.
To find the right size, we provide detailed size charts for each product. You can refer to these charts to determine the appropriate size based on your measurements. If you need further assistance, feel free to reach out to our customer support team, and they will be happy to help you.
Yes, we often have special discounts and promotions. You can stay updated by subscribing to our newsletter or following us on social media. Additionally, we occasionally offer exclusive discounts to our loyal customers.
Contact Our Customer Support
You can contact our customer support team by emailing info@lospadellos.nl. Our customer support representatives are available to assist you during our business hours from Monday to Friday.